Our process
Our process. The whole nine yards.
Here's how we keep the lending process simple and stress-free from the start.
Tell us where you're heading
Start with the online questions or a phone call. We ask more than most up front, on purpose, so nothing gets missed later.
We do the legwork
Your adviser compares options across the lender panel, checks the numbers and prepares the paperwork properly the first time.
You choose with clear advice
We explain the trade-offs in plain English, structure, rates, repayments, and you make the call. No pressure, no surprises.
We stay with you
Approval isn't the finish line. We keep supporting you after settlement, reviews, refixes and whatever comes next.
Advice you can hold us to
9 Yards advisers are licensed under the Financial Markets Conduct Act and bound by duties to put your interests first. Commission and fee arrangements are disclosed up front, the details live in our Disclosure Statement.
Most of our lending work is free to you: lenders pay us commission when a loan settles. Where a fee could ever apply, you'll know before any work starts.
The Bridge of Remembrance · Photography: Jay French, Ōtautahi Christchurch